The Quality Expert

Danny Ruelas, LSSBB – Sales Director at Cars by Evan Jones

Contact: +1 510-599-6773 | dannyruelas23@outlook.com | LinkedIn

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I am Danny Ruelas, the newly appointed Sales Director at Cars by Evan Jones, bringing a rich tapestry of experience from the food and cannabis industries to the dynamic world of automobile retail. As a Lean Six Sigma Black Belt (LSSBB), I have honed my expertise in quality assurance, regulatory compliance, and operational excellence, ensuring product quality and enhancing operational efficiency.

With a background that includes pivotal roles such as Operational Excellence Coach and Quality & Continuous Improvement Manager, I have led teams to achieve significant productivity uplifts and reduce consumer complaints by implementing innovative solutions and fostering a culture of continuous improvement.

Key Competencies and Achievements:

• Operational Excellence: Spearheaded initiatives that resulted in a 28% productivity uplift across various customers by embedding data-driven decision-making processes.
• Quality Assurance and Continuous Improvement: Pioneered quality frameworks that reduced consumer complaints by 15% within a year, establishing robust quality management systems compliant with rigorous standards.
• Strategic Implementation of AI: Introduced artificial intelligence into standard workflows, improving individual productivity by 80%, and training over 1000 Spanish-speaking front-line operators, enhancing operational communication and efficiency.
• Bilingual Communication: Fluent in both English and Spanish, facilitating seamless interactions across diverse team members and stakeholders.

In my role at Cars by Evan Jones, I am excited to leverage my expertise in process improvement, operational excellence, and bilingual communication to drive the growth of our business. My goal is to foster an environment of continuous improvement and innovation, ensuring that our sales strategies not only meet but exceed the expectations of our customers.

I am committed to applying my diverse skill set to the automobile retail industry, bringing a fresh perspective and innovative strategies to Cars by Evan Jones. Together, we will navigate the road ahead, driving towards operational efficiency, outstanding customer service, and sustained growth.